We want you to be satisfied with hostedit.cloud. This policy explains when and how refunds are issued.

1. Free Plans

The Free plan has no cost and is not subject to any refund policy.

2. Paid Subscriptions — 7-Day Guarantee

If you are not satisfied with your first paid subscription, you may request a full refund within 7 days of your initial charge. To request a refund:

• Email us at support@hostedit.cloud within 7 days of purchase.
• Include your account email and the reason for the refund request.
• Refunds are returned to your original payment method within 5–10 business days.

3. Renewals

Subscriptions renew automatically each month. Renewal charges are generally non-refundable unless there was an error (e.g., double charge, unexpected price change). To avoid future charges, cancel your subscription from the Billing page before the renewal date.

4. Cancellation

You may cancel your subscription at any time from the Billing page ("Manage Subscription"). Upon cancellation:

• Your plan remains active until the end of the current billing period.
• You will not be charged again.
• Your account reverts to the Free plan at the end of the period.
• Files that exceed the Free plan's 2 GB limit will remain accessible but no new uploads will be accepted.

5. Service Issues

If the service was unavailable or performed significantly below expectations due to our error, contact us and we will work with you on a case-by-case basis, which may include a partial refund or credit.

6. Abuse

Refunds will not be issued to accounts that were suspended for violations of our Terms of Service.

7. How to Contact Us

For refund requests or billing questions:

• Email: support@hostedit.cloud
• Include your account email address and a brief description of your issue.
• We aim to respond within 1–2 business days.

This policy is subject to change. Continued use of the service after any changes constitutes acceptance of the updated policy.